Privacy Policy

Our Privacy Commitment

At Dorynexilath, we take your privacy seriously and are committed to protecting your personal information in accordance with Malaysian privacy laws and international best practices.

This policy explains how we collect, use, and safeguard your information when you use our financial planning consultation services.

Information We Collect

We collect information that you provide directly and data that is automatically gathered during your use of our services:

• • Personal identification information including name, address, date of birth, and identification numbers
• • Contact details such as email addresses, phone numbers, and mailing addresses
• • Website usage data, consultation preferences, and service interaction patterns
• • Technical information including IP addresses, browser types, device information, and cookies

How We Use Your Information

Your information is used exclusively for legitimate business purposes related to our financial planning services:

• • Providing personalized financial planning consultations and analysis services
• • Communicating with you about your account, appointments, and service updates
• • Improving our services based on usage patterns and client feedback
• • Complying with legal obligations and regulatory requirements in Malaysia

Legal Basis for Processing

We process your personal data based on several legal grounds under Malaysian and international privacy laws:

Lawful Basis: We process your data based on your consent for marketing communications and legitimate business interests for service provision

For subscription services, we rely on contractual necessity. For optional communications, we obtain explicit consent.

Information Sharing and Disclosure

We limit data sharing to essential business purposes and never sell your personal information:

• • Trusted service providers who assist with website hosting, payment processing, and communication services
• • Legal authorities when required by Malaysian law or to protect our legal rights
• • Other parties only with your explicit consent or as described in this policy

Data Security Measures

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Security measures include encrypted data transmission, secure server infrastructure, access controls, and regular security audits.

Data Retention Period

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by Malaysian law.

Retention periods vary based on data type, legal requirements, and business needs, typically ranging from 3 to 7 years for financial records.

Your Privacy Rights

You have several rights regarding your personal information under Malaysian privacy laws and international standards:

• • Right to access and obtain copies of your personal data we hold
• • Right to correct inaccurate or incomplete personal information
• • Right to request deletion of your personal data under certain circumstances
• • Right to restrict processing of your personal information in specific situations
• • Right to receive your data in a structured, machine-readable format
• • Right to object to processing based on legitimate interests or direct marketing

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze site usage patterns.

Our cookies include essential functionality cookies, analytics cookies, and preference cookies that remember your settings.

You can control cookie usage through your browser settings or our cookie preference center.

For detailed information about our cookie practices, please review our separate Cookie Policy. Cookie Policy

Third-Party Services and Links

Our website may contain links to third-party services that have their own privacy policies and practices.

We are not responsible for the privacy practices of external websites or services linked from our site.

Children's Privacy Protection

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age.

18+ only

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable privacy laws.

We will notify users of material changes through email or prominent website notices before changes take effect.

Contact Information

For questions about this privacy policy or our data practices, please contact our Data Protection Officer.

Last Updated: July 15, 2025